WHO SHOULD CERTIFY?
The Certified Manager of Quality/Organizational Excellence is a professional who leads and champions process-improvement initiatives – everywhere from small businesses to multinational corporations – that can have regional or global focus in a variety of service and industrial settings.
A Certified Manager of Quality/Organizational Excellence facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement.
The Certified Manager of Quality/Organizational Excellence should be able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk, and employ knowledge management tools and techniques in resolving organizational challenges.
The Certified Manager of Quality/Organizational Excellence evolved from the certified quality manager as a way to broaden the scope of the examination. The Quality Management Division surveyed certified quality managers and other recognized subject matter experts.
The survey results indicated that not only had the Body of Knowledge for quality managers changed, but the name of the program itself must be updated to reflect the broader scope of this position. With the approval of the ASQ Certification Board, the Certified Quality Manager program became the Certified Manager of Quality/Organizational Excellence program.
COST
EXAM FEE $568
RETAKES $368
*ASQ MEMBERS SAVE $100 ON INITIAL EXAMINATION FEE
NEXT CBT TESTING WINDOW
JANUARY 1 – 31, 2024
APPLICATION DEADLINE: DECEMBER 10, 2023
EXAMINATION
Each certification candidate is required to pass an examination that consists of multiple-choice questions that measure comprehension of the Body of Knowledge.
Computer Delivered – The CMQ/OE examination is a one-part, 180- multiple choice question exam, and is offered in English only. 165 questions are scored and 15 are unscored. Total appointment time is four-and-a-half-hours, exam time is 4 hours and 18 minutes.
Paper and Pencil – The CMQ/OE examination is a one-part, 165- multiple choice question, four-hour exam and is offered in English and Mandarin in certain locations. View available translated exams, dates and locations here.
All examinations are open book. Each participant must bring his or her own reference materials. Use of reference materials and calculators is explained in the FAQs.
For more information about examination delivery options, including online, remote proctored examination.
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